BPI OnDemand : Our Services

Our aim
BPI OnDemand aims to help you reduce your operational costs, while identifying more revenue opportunities from your existing and future customers.

With over 15 years of experience delivering solutions to optimize small & medium businesses, bpi OnDemand provides a fully managed service to bring the full benefits of online CRM to your business, backed by the support of Oracle.

CRM for small and medium sized businesses
BPI OnDemand brings the knowledge of how to deploy and make the most of CRM to small and medium businesses.
CRM is no longer just for large corporate companies – CRM can make a real difference to your business.

CRM is not just an application, it can help bring new processes to your company, which make you better at what you do, can bring cost savings and show you how to maximise resources.

VPM Service BPI OnDemand Virtual Managed Services
To meet the specific and unique needs of our small and medium sized customers, the BPI On Demand Virtual Managed Services organization provides custom services that span the full life-cycle of CRM implementations.

With our knowledge base in CRM and Oracle CRM On Demand, we can help your company implement and support Oracle CRM OD in a variety of ways. Our trained consultants will help your company to fully leverage Oracle’s features and functionality in order to obtain maximum business benefits.

Service Capabilities

CRM strategy development
TCO/ROI analysis
CRM analysis and requirements (gap analysis)
Customizations (modules, reports and interfaces)
Data conversion/data cleansing
System migration
Installation/configuration
Custom administrator and user training (on-site or remote)
Existing Oracle CRM OD system audit
Design reviews
Custom administrator and user support

Backed by Oracle
BPI OnDemand is an authorised Oracle partner, with direct links to the Oracle team to help manage and support your business.

Oracle Service Offering

Oracle CRM OnDemand from bpi enables you to get the most from the market leading CRM solution, without having to invest in new hardware or software.

As a web based application, known as Software as a Service (SaaS), the data and functionality is hosted, maintained and support by Oracle, with simple users licences giving you and your organisation access to the tools through the web browser on you PC or laptop.